At Mostafa Mersal Fitness, we are committed to providing high-quality coaching and fitness programs. Please read our refund and returns policy carefully before making a purchase.
No Refunds & Returns Policy
All sales are final. We do not offer refunds or returns for any reason, including a change of mind. We encourage all clients to review the program details thoroughly before purchasing and reach out with any questions to ensure the program meets their needs.
Exceptions & Special Cases
We understand that unexpected situations may arise. Refunds or adjustments may be considered under the following circumstances:
If an error occurs on our end, such as an incorrect service being provided.
If the program does not match the description or service outlined at the time of purchase.
Any requests for exceptions must be submitted within 7 days of purchase and will be reviewed on a case-by-case basis.
Modifications & Cancellations
If you need to modify your subscription or coaching plan, please contact us as soon as possible. We will do our best to accommodate requests within reason.
Legal Compliance
This policy does not override any consumer rights applicable under local laws. If you have any concerns regarding your purchase, please contact us directly.
For any inquiries regarding our policy, please reach out to us at [info@mersalfitness.com].